Privacy Policy

Last updated: 30 April 2025

This privacy policy describes the policies of GIVI SRL, Via San Gregorio, 6, MI 20124, Italy, email: info@thehoteloperatorconference.it, telephone: +39 02 2020431 regarding the collection, use and disclosure of your data that we collect when you use our website ( https://www.gatewai.it ). (the ‘Service’). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.

We may modify this Privacy Policy at any time without notice to you and will post the modified Privacy Policy on the Service. The amended Policy will be effective 180 days after the amended Policy is posted on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the amended Privacy Policy. We therefore recommend that you periodically review this page

  1. Information collected:

    We will collect and process the following personal information about you:

    1. First and last name
    2. Email address
    3. Telephone number
    4. Address
    5. Payment information
    6. Company
  2. How we use your information:

    We will use the information we collect about for the following purposes:

    1. Marketing/Promotional
    2. Process payments
    3. Administrative information
    4. Manage orders

    If we wish to use your data for any other purpose, we will ask for your consent and will only use your data after receiving your consent and then, only for the purpose or purposes for which we have obtained consent, unless we are required to do otherwise by law.

  3. How we share your information:

    We will not transfer personal information to third parties without requesting your consent, except in limited circumstances, as described below.:

    1. Analytics
    2. Payment Management Services

    We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it longer than is necessary to fulfil that purpose.

    We may also disclose your personal information for the following: (1) to comply with laws, regulations, court orders or other legal proceedings; (2) to enforce agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third party's rights. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

  4. Retention of Information:

    We will retain your personal information for 90 days to 2 years after your account is terminated or for as long as necessary to fulfil the purposes for which it was collected, as specified in this Privacy Policy. We may need to retain some information for longer periods, for example for record-keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, neither of which identifies you (directly or indirectly), may be retained indefinitely.

  5. Your rights:

    Depending on applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data to another entity, withdraw any consent you have provided to us to process your data, the right to lodge a complaint with a legal authority, and other rights that may be relevant under applicable laws. To exercise these rights, you may write to us at info@thehoteloperatorconference.it. We will respond to your request in accordance with applicable law.

    Please note that if you do not allow us to collect or process the personal information requested or withdraw your consent to the processing of such information for the purposes requested, you may not be able to access or use the services for which your information was requested.

  6. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please visit our website at Cookie Policy.

  7. Security:

    The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  8. Complaints and Data Protection Officer:

    If you have any questions or concerns about the processing of your data available with us, you can send an email to our Grievance Officer at GIVI SRL, Via San Gregorio, 6 - Milan, email: info@thehoteloperatorconference.it. We will address your concerns in accordance with applicable law.